Thursday, September 24, 2015
Wrote Ruger about the problems with the Single-Seven and got a quick response. Called as instructed and got an RMA number and shipping label e-mailed to me. Sent the revolver back on Tuesday afternoon. Ruger says 2-3 week turn-around. So far they have lived up to their reputation for wonderful customer service. Not every mass produced item is going to be perfect. I'm optimistic about this and will note progress as it occurs.