Customer service comes close to being a misnomer for Ajax Grips. They have yet to respond to ANY of my e-mails. I bet that is a big plus for their business...
Anyway, after about 2 weeks I got my credit for the ill-fitting grips (an understatement for these "custom" grips). I've lost $14 in shipping so far and will have to pay another $7.99 in shipping for this "order" to claim my credit. For those of you who can't do math that's about $22 in nothing but shipping and overpriced at that as their packaging sucks and is $2 too much for the items of the weight shipped. Think I'll ever buy anything else from these folks?
So, my order to them goes out this afternoon after work. I'll report back as to what happens.
For those of you reading this and running a business, don't ever try to do this to me. You might, depending on circumstance, get away with it one time but you will never, ever get another dime from me AND your name will be, forever, mud when I mention you to my friends, family, acquaintances, strangers, etc.
Saturday, November 04, 2006
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