Ongoing Saga with Ajax Grips

Well, yesterday I received my order meant to use up my credit at Ajax Grips. I ordered 2 Wilson 7-round mags for my Colt .45 ACP pistols and a HKS speedloader for the 629. One (1) magazine and the HKS speedloader arrived via Fedex yesterday. It was UPS last time. No reason that I can see to switch carriers but it is a big difference at my end as UPS delivers about 1:00 PM and FEDEX delivers somewhere between 4:00 and 6:00 PM with no guarantee as to time. So one (1) magazine is backordered and until it arrives my transaction (how long has this taken?) with Ajax won't be complete. Again, I got to pay an extra $22 and change for the "privilege" of doing business with these folks. And they have yet to answer an e-mail.